There is a misconception that digital transformation is an IT project and the majority of the focus is on technology. But this could not be further from the truth.
When done correctly, digital transformation generates a change in individual behaviour that alters the way people interact, work and live. Thus it demands that businesses take great care in the methods used in attracting, engaging and retaining the best talent in order to stay competitive.
Furthermore, it is important to note that businesses cannot be operated without people, and likewise technology cannot run without people. Even with new technology such as AI and VR, a human implementing changes, installing updates on machines or training others on how to properly use the tools will still be required for the foreseeable future. Even AI as we know it is entirely dependent on humans training the machines.
In this blog, I will share key tips on how to successfully implement people as a critical component in a digital transformation journey.